Delivery Policy
Thank you for shopping with us. Please review our delivery terms carefully.
Order Processing
All orders are processed within the agreed timeframe based on the nature of the purchase. Processing times may vary depending on whether the order is wholesale or a preorder item.
Wholesale Deliveries
For wholesale orders, deliveries are arranged according to pre-agreed timelines and locations. Our team will coordinate directly with you to ensure smooth and timely delivery.
China Preorders
Orders sourced through China preorders may require extended shipping time due to:
- International shipping procedures
- Customs clearance processes
- Logistics handling across borders
We appreciate your patience, as these factors are beyond our direct control.
Delivery Timeframes
Estimated delivery timelines will be communicated at the time of order confirmation. Please note that delays may occasionally occur due to unforeseen circumstances such as customs processing or logistics disruptions.
Pickup Option
Where applicable, customers may choose to pick up their orders from a designated location. Details for pickup arrangements will be communicated after order confirmation.
Shipping Issues
While we strive to ensure timely delivery, we are not responsible for delays caused by third-party shipping providers or customs authorities. However, we will provide support in tracking and resolving any delivery concerns.
